How can I make a donation to the Real to Reel Film Fest?
You can either make a 10% donation at checkout, or you can donate directly to the Cleveland County Arts Council
. You can reach out by email as well for more details email@example.com.
How do I watch a film?
Tickets can be purchased individually for feature documentaries ($5 each); you can purchase film blocks (documentary shorts, narrative shorts, or Kid’s Fest) or you can buy a full access festival pass ($25). Your access to all of the titles you’ve purchased tickets for is tied to your Seed&Spark account (using the e-mail and password that you set during checkout), so make sure you’re logged in to watch!
Where can I watch the film?
You can watch the film on any Internet-connected device like a computer, tablet, or phone (no downloads required!). You can also cast it to a TV. To watch on a TV, click play from the film page. Once the film player is open, hover your mouse over the bottom part of the frame to show icons that enable
(Airplay). As long as you have a Chromecast, Apple TV, or a Smart TV that supports either option, the icons should show up and the film should play on your TV.
How do I redeem an access or discount code?
Codes can be redeemed during checkout. Make your purchase selection and enter your code in the "Coupon code" step on the checkout page. Please note that your code may be specific to individual tickets or passes only – in that case, your code will not work if you've selected a different product type.
I have a free access code. Do I still need to input my credit card information?
Nope! At checkout, enter your free access code in the "Coupon code" field and click "Apply." If the code provides free access, the credit card fields will disappear. Please note: If you opt to include a 10% donation to cover festival operational fees, you will need to input credit card information.
How can I purchase tickets for multiple films?
Tickets must be purchased individually. Your access to all of the titles you’ve purchased tickets for is tied to your Seed&Spark account (using the e-mail and password that you set during checkout), so make sure you’re logged in to watch! Alternatively, you can purchase a festival pass for access to all titles.
How do I join a virtual event?
You’ll find all available events listed in the Virtual events tab on the Festival home page. Each event will have its own instructions for RSVP or purchasing tickets listed in the description. For panels, follow the instructions on your Eventbrite ticket confirmation.
What is Seed&Spark?
is the platform powering this online festival. Seed&Spark’s mission is to connect people through stories that matter. Since 2012, their platform has helped thousands of creators bring stories to life and to audiences via story-centric crowdfunding
, subscription streaming
, community events
and workplace programs that cultivate a culture of equity and inclusion. In response to the COVID-19 pandemic, Seed&Spark launched a complete online festival platform, keeping creators, sponsors and audiences connected while ensuring the survival of the independent creative ecosystem.
If you’re having a different issue with something not addressed here, you can chat with customer support using the chat box in the lower right corner of your screen.